Privacy Policy
By visiting this website, you agree to our terms of service and privacy policy. Effective 08/11/2023
WHO I AM
I am Indie XoXo. My website address is: https://indiexoxo.com
Our email address is: contact@indiexoxo.com
A SPECIAL NOTE ABOUT CHILDREN
Entry to this Site requires age verification. IndieXoXo.com requires all Users and users to be at least eighteen (18) years old to use any area of the IndieXoXo.com Site and requires that all Users and Users agree to the terms of the Age Verification Agreement. Children are not eligible to use IndieXoXo.com and we ask that minors (under the age of eighteen (18)) not to submit any personal information to us.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
CONTACT FORMS
Your contact form submissions, including your name, email and message, are stored in our database so that we may look back on them in the future to provide you with better customer support. We may use this information for marketing purposes. We do not give this information out to any third party. Please contact us at the email address above if you would like this information removed from our database.
COOKIES
Our email opt-in pop-ups will set up a cookie so that you do not see the same pop-up each time you view a page on our website. It expires after 1 day.
Google Analytics uses cookies to track website traffic. We use this information to see how our visitors use our website. With this information we can make improvements to provide a better customer experience.
Facebook uses cookies to track website traffic. We use this information to create advertising audiences that are used to show highly relevant advertisements for our services.
Google Ads uses cookies to track website traffic. We use this information to create advertising audiences that are used to show highly relevant advertisements for our services.
Other cookies may be used to provide website functionality.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Our online ordering and registration systems may be embedded content. Any data they collect, or cookies they use, are subject to their privacy policy.
Our online payment system is embedded content from them (typically Stripe). Any data they collect, or cookies they use, are subject to their privacy policy.
ANALYTICS
This website uses Google Analytics to track website traffic. It helps us to provide a better customer experience. Google Analytics retains user-level data associated with cookies, user-identifiers and advertising identifiers for 26 months before it is automatically deleted.
Google Analytics uses IP anonymization so that visitors cannot be identified.
PAYMENT INFORMATION
If you make any purchases with us we store your information within our payment processor (typically Stripe, PayPal). This information is collected to create payments for our products and services. If you place a credit card on file with us directly the authorization paperwork is stored in a locked box and retained for as long as the payment method is in use and valid.
WHO WE SHARE YOUR DATA WITH
Contact form submissions are stored in our database and are only visible to us.
If you opt-in to our email newsletter we store your email on a list within our email software, typically MailChimp.
We track website traffic using Google Analytics.
We share website visit information with Facebook and Google Ads.
HOW LONG WE RETAIN YOUR DATA
Contact form information (name, email, message) are stored indefinitely. We may periodically delete this information. To have your contact form submission permanently deleted from our database please contact us at the email address above.
Google Analytics retains user-level data associated with cookies, user-identifiers and advertising identifiers for 26 months before it is automatically deleted. Collected data is processed in such a way that visitors cannot be identified.
Emails collected for our newsletter within MailChimp are stored indefinitely. You may unsubscribe at anytime by clicking the unsubscribe link at the bottom of any email we send out. You may also contact us at the email address above to have your email removed from our list.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can also request that we delete your contact form submissions stored in our database, your email from our email newsletter list or your information stored within our payment processor (if applicable).
Please contact us at the email address above for any such requests.
YOUR CONTACT INFORMATION
Your contact information (name and email) collected through contact form submissions are stored in our database. This information is not shared with any third-parties nor will it be used for marketing purposes.
If you opt-in to our email newsletter your email will be stored within MailChimp.
You can contact us at the email address above to have this information removed from our database.
ADDITIONAL INFORMATION
HOW WE PROTECT YOUR DATA
Your privacy is very important to us. We use an SSL certificate to provide an encrypted connection to our website.
Google Analytics uses IP anonymization so that visitors cannot be identified.
We do not sell any data to third-parties except in the unanticipated and rare event that we sell or divest assets from the business.
Contact information, credentials, and payment information are stored securely and only those team members who need access to this information to provide you service have access.
WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE
We will email you if we find out that any personally identifying information about you is stolen in a data breach.
WHAT THIRD PARTIES WE RECEIVE DATA FROM
We do not receive data from any third parties.
WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA
We do not make automated decisions based on user data.
QUESTIONS?
If you have any questions about our privacy policy or your data please contact us at the email address above.